ACCESSIBILITY

Financial services for everyone

At VaultPay, we believe financial services should be accessible to all. We're committed to ensuring our platform is usable by everyone, regardless of ability or technology.

Accessibility

Our Commitment

VaultPay is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We strive to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features
FEATURES

Built for accessibility

Our app and website include features like screen reader support, keyboard navigation, high contrast modes, adjustable text sizes, and clear focus indicators. We test regularly with assistive technologies to ensure a great experience for all users.

Accessibility Features

🎤

Screen Reader Support

Full compatibility with JAWS, NVDA, VoiceOver, and TalkBack screen readers.

⌨️

Keyboard Navigation

Complete keyboard accessibility with clear focus indicators and logical tab order.

🎨

High Contrast Mode

Enhanced contrast ratios and color options for users with visual impairments.

📏

Adjustable Text Size

Resize text up to 200% without loss of functionality or readability.

🔊

Audio Descriptions

Alternative text for images and audio descriptions for video content.

⏱️

Flexible Timing

Adjustable timeout settings and the ability to pause, stop, or hide moving content.

SUPPORT

We're here to help

If you encounter any accessibility barriers while using VaultPay, please let us know. Contact our accessibility team at accessibility@getvaultpay.co or call our support line. We take all feedback seriously and use it to improve our services.

Customer Support

Standards & Compliance

  • WCAG 2.1 Level AA compliance
  • Section 508 standards adherence
  • ADA (Americans with Disabilities Act) compliance
  • Regular accessibility audits and testing
  • Continuous improvement based on user feedback
  • Training for all team members on accessibility best practices

Have feedback or need assistance?

We're committed to continuous improvement. Your feedback helps us make VaultPay better for everyone.

📧 accessibility@getvaultpay.co
📞 +1 (800) VAULTPAY